telus webmail Need help with your Telus Webmail. Here is an excellent article from the Telus website that you may find helpful: Can’t remember your TELUS email address? When you sign up for TELUS Internet, if an agent asked you to create a username and password for the purpose of your TELUS email, then your TELUS.net email address would be the username you have chosen + @telus.net. Example: Username: name Email address: [email protected] Password: the password you chose at the time when you sign up When you log into your webmail for the first time, you will be asked to change the password you chose at signup. If so, use this new password instead. If you forgot your password or username, then feel free to contact us. Pro-tip: If you forgot your email password, please visit our Password reset support page for detailed steps.