The CRTC asked Canadians to share their concerns about wireless contracts.
Concerns – contracts are too long / bill shock / locked phones / confusing language
We heard what you had to say!
The wireless code sets out your rights as a consumer…
…and the responsibilities of wireless service providers.
How will you benefit from the CRTC’s wireless code?
You will be able to:
Cancel your contract after 2 years without cancellation fees
Cap extra data charges at $50/month and international data roaming charges at $100/month to prevent bill shock
Have your phone unlocked after 90 days
Receive a contract that is easy to understand
The CRTC is ensuring that you can make informed choices in a dynamic marketplace.
The wireless code comes into force on December 2, 2013.
For more information: www.crtc.gc.ca/wirelesscode
article by CRTCgcca